Who we are
BGMC Technologies Ltd is a company registered in England and Wales. We help businesses identify operational bottlenecks and design and implement practical AI, automation and process improvements.
For privacy matters, contact: hello@bgmc-technologies.co.uk.
What personal data we collect
We may collect:
- Name
- Email address
- Company or organisation name
- Job title or role, if provided
- Enquiry details
- Website, product, workflow, automation, AI workflow or process information submitted for review
- Files, links, screenshots or technical details voluntarily sent to us
- Communications between you and us
- Basic technical information such as IP address, browser type, device information, pages visited and server logs
- Analytics data from Cloudflare Web Analytics or similar analytics tools, if used
How we collect personal data
We collect personal data when:
- You email us
- You contact us through the website
- You request a review, quote or proposal
- You send us information about your business, an operational bottleneck, workflow, automation or process
- You interact with our social media profiles
- You visit the website and technical logs or analytics are generated
Why we use personal data
We use personal data to:
- Respond to enquiries
- Provide the free initial AI consultation or similar review
- Understand your business, existing workflows and the problem you want to solve
- Prepare proposals, quotes or recommendations
- Deliver services to clients
- Manage client relationships
- Maintain records
- Improve our website and services
- Keep the website secure
- Comply with legal, tax and accounting obligations
Lawful basis
Depending on the situation, we rely on:
- Legitimate interests: to respond to business enquiries, review submitted materials, improve our services, keep records and secure the website.
- Contract or pre-contract steps: where we are preparing a proposal, quote or delivering services.
- Legal obligation: where we need to keep records for tax, accounting or compliance reasons.
- Consent: where consent is specifically requested, such as for optional marketing or certain non-essential cookies.
International transfers
Some providers may process data outside the UK. Where this happens, we will take appropriate steps to protect personal data, such as using providers with suitable contractual safeguards.
How long we keep personal data
We keep personal data only for as long as needed. As a guide:
- General enquiries: up to 24 months after the last interaction.
- Client and project records: for the duration of the relationship and then as needed for legal, tax, accounting or dispute purposes.
- Website logs: for a limited period needed for security and maintenance.
- Marketing data: until consent is withdrawn or the person unsubscribes.
Your rights
Individuals may have rights to:
- Access their personal data
- Correct inaccurate personal data
- Request deletion
- Object to processing
- Restrict processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, contact: hello@bgmc-technologies.co.uk.
Complaints
If you have a privacy concern, please contact us first at hello@bgmc-technologies.co.uk.
You also have the right to complain to the UK Information Commissioner's Office.